Testimonials

Coastal Energy customers are a happy bunch. Not only do these satisfied clients benefit from improved comfort, they also see savings on their monthly energy bills. 

Read what some of our satisfied customers have to say : 

We are very happy with our new heat pump installed by Coastal Energy. Everyone involved in the process was polite and dependable, and the cost was exactly what was quoted even though the reality of working in our 100-year-old home was a little challenging. We couldn't have asked for a better experience and highly recommend Coastal Energy to anyone thinking about updating their home.
– Tom and Janice Brantner
Nanaimo, BC
This Spring we decided to install air-conditioning in our restaurant and called three companies, one being Coastal Energy. Paul’s professionalism in explaining what was required to meet the comfort level we were looking was very important to us. He also took the time to describe in detail the installation process and how he would be able to work without disrupting our busy restaurant. This made Coastal Energy stand out from the rest and sold us. Everything was done as he said it would, right down to the clean up afterwards. The customer service did not end there. Paul has follow up in person or by phone to insure we are happy with our decision to go with Coastal Energy. I would not hesitate recommending Paul and his company to take care of your heating or air-conditioning needs.
– Wes Strickland
Delicados Restaurants
We are extremely happy with the electric furnace and the excellent service Coastal Energy provided both before purchase of the furnace and during installation. I found the whole process to be easy and pain free. We love the fact that it’s more of a continuous and stable heat source and generally quieter than the old oil furnace – it just magically seems to heat up the house! At the end of the day, the furnace you recommended was the right choice for our budget, heating needs and would highly recommend Coastal Energy to anyone looking to improve or replace their heating system!
– Chris Sholberg
Nanaimo, BC
Last fall Paul and his team installed a Newmac wood/oil combination furnace in my home and I am delighted with the results. My new furnace is easy to use, quiet and extremely efficient. I love it !
There were many extra challenges involved in working in my older home and everything was handled professionally, politely and promptly. Paul carefully explained the entire process--- from selecting the correct model right through to making sure I was comfortable with the controls.
Paul and his team are dedicated to providing a high level of service and follow-up support to their customers. I highly recommend Coastal Energy for anyone's heating needs.
Thank you, Paul !
– Margaret Sloat
Nanoose Bay, BC
I just wanted to say thank you to you and your crew for the great work on our new heat pump and furnace. We were really impressed with the professionalism and follow-up service that your company provided. We feel that you went above and beyond by responding to our questions and concerns as soon as they came up. We are really happy with the new heating system, and it works far better than we would have expected. Our heating bill is less than half of what it was before.

We were also really grateful for your thoughtful insights into heating options and implementation that could work for our older house. We feel that we got the best value for our money, and we are really happy that we chose Coastal Energy.

Thanks again!
– Louise and Guy Massey
Nanaimo, BC

We had Coastal Energy install a new heat pump to replace our old heat pump and oil furnace system. Our energy costs are way down and comfort is way up! We couldn't be happier with our heat pump system and the job done by the Coastal Energy team. Also, Just a short note to thank you for the very quick response to our hot water tank problem. We have found this to be delightfully typical of your company. Thanks again Paul and Corey!
– Roy and Bernice Schofield
Nanoose Bay, BC
We had our Heat pump put in and everything was PERFECT! All questions were fully explained by their knowledgeable technicians. If you need a Heat pump and want it perfect, call Coastal Energy!
– Doug Johnson and Mary Barker
Lantzville, BC
Just wanted to say thanks again for all your help with our new heat pump system for the house and upgrading the heating for my shop. Both systems are great and the heat pump works perfectly, I still can't get over how quiet it is outside. We had a family BBQ with everyone outside and I noticed how no one even realized when the compressor came on. I was very happy with the different options you gave me and how much time you spent matching the heat-pump to the size of our house. Seeing how comfortable it is for my family inside both summer and winter, you were obviously bang on with your estimation. I think the most comforting thing about having you as our specialist is how available you have been when I've had any questions, that kind of ongoing support is really important to us. Thanks again Paul!
– Clayton Hartley
Nanaimo, BC
Coastal Energy installed a ductless heat pump at our home this summer and we could not be happier. From the very beginning when Paul came out to give us a quote, which was very competitive, to the unit being installed, everything went extremely well. There were no delays, the workman ship was excellent and the unit operates exactly as promised. We highly recommend Coastal Energy to anyone who is looking to have this type of work done.
– Derek and Mary Casselman
Nanaimo, BC
I'm so happy that we decided on Coastal Energy! Since we've had the new heat pump installed we haven't made it to Tier 2 on our hydro bill -- our hydro bill is less than half of what it was. Everything is going really well and we easily expect to recoup the cost over the heat pumps lifetime. Plus, the system is really easy to operate, I love it!
Your team is very dedicated right from the sales process to the final installation. You can definitely use my name as a reference to any of your customers at any time. Thanks Coastal Energy!
– Carol Loudon
Nanaimo, BC